About

Our story

Our Origin

Your Leading Spa Dealership in Southern California for 35+ Years

The Claypool family has worked in the home pool and spa industry since 1982. Jeff, Lifestyle Outdoor’s President, started his career more than 30 years ago installing, servicing, and remodeling pools alongside his father. As part of the job, he attended a home show, where he discovered the Jacuzzi® Hot Tubs and Hot Spring® Spas brands.

After learning about their products, he became a distributer and started selling hot tubs and spas in the Los Angeles area. Two years later, in 1984, Lifestyle Outdoor opened its first retail location, focusing all of its attention on supplying state-of-the-art hot tubs and spas to its customers. Lifestyle Outdoor has since expanded to include Jacuzzi® Infrared Saunas as well as Endless Pools®.

Lifestyle Outdoor Today

Lifestyle Outdoor has gained extensive expertise from our decades of experience, securing our spot as a leader in the hot tub and swim spa industry. We go above and beyond to satisfy every customer with our high-quality service and state-of-the-art products. We focus all of our energy on ensuring the process of purchasing a spa is fun and simple for all homeowners. Our goal is to make hydrotherapy, aquatic fitness, and relaxation available to as many people as we can. This is why infrared saunas have been introduced as a new product for our many locations. Once a year, our entire team visits the different manufacturers to stay up-to-date on all of the latest features, models, and equipment. We do this to provide every customer with the most in-depth knowledge about the industry and the available spa models and accessories.

Meet our team

Our Backyard Leisure Specialists

Lifestyle Outdoor is family-owned and operated. Jeff, Garett, and Spencer have been part of the family business for years. The majority of our dedicated employees have worked at Lifestyle Outdoor for more than 5 years, and some of them have even worked with us for up to 20 years, adding to the family feel. Our family extends beyond just our staff.

Being family-owned allows us to develop personal relationships with our loyal customers, and we have the pleasure of serving them for many years. Knowing our family is able to enhance the health and happiness of other families makes working long hours and providing the best service we can easy and enjoyable for us.

Spencer Claypool

Marketing and Sales Manager

Spencer grew up around Lifestyle Outdoor his entire life and used to think everyone had a hot tub in their backyard. He was brought on to help with digital marketing, but soon found himself helping customers in the showroom. He now splits his time between the two roles. Spencer has a natural ability to find the hot tub that best fits a customer’s needs, all the way from the size of the spa down to each and every jet. He enjoys the excitement and happiness a hot tub brings to the customer.

Jeff Claypool

Founder, Owner, President

Jeff was a teenager when he started maintaining, repairing and remodeling swimming pools in the mid 1970s. The hot tub industry was in its infancy back then, but he hopped on board at the very beginning, knowing it would quickly become a household essential. He began assembling and installing Redwood Hot Tubs for customers. By 1981, he opened his first retail store with his dad, selling and delivering self-contained portable spas. In 1984, he signed dealer agreements with both Hot Spring®️ and Jacuzzi®️ brand spas. As they say—the rest was history. Eventually, both his sons, Garett and Spencer, joined the business after they graduated college. He’s excited to be able to see his boys bring a fresh and inspired outlook to this growing diversified industry. They all feel the potential for growth in Los Angeles is unlimited, and he’s proud to share this exciting opportunity with both his boys.

Garett Claypool

Regional Manager

Garett joined the family business along his dad and brother in 2013. He was excited by the potential to improve an already successful business. His favorite part about the business is working with his family and the members of the staff who he considers family as well. He manages the behind the scenes projects tasks that allow the associates to deliver the best customer service and sales experience to Lifestyle Outdoor clients.

Outstanding Experience

We purchased our swim spa a couple of years ago and LOVE it. We use it all the time to work out, swim and relax. It is so easy to maintain and have had nothing but great experiences with Keith in the Ventura store and the owner. I would and have referred friends to Keith and Lifestyle Outdoors.

5/5

Top-Notch Service

Class act products and service! Keith was very helpful in helping me to decide which hot tub would best meet my needs. He came to my house to make sure it would fit without needing to use a crane. He recommended I call Cesar Rendon to do my demo and concrete work as we had an existing hot tub that needed to be removed. The hot tub was delivered with ease into my backyard. Keith followed up with a visit to make sure everything was working properly. I would highly recommend Lifestyle Outdoor as my experience was excellent!

5/5

Yael McMillan

Stress-Free Shopping Experience

Last year I visited almost all hot tub stores in the area, and I had the most comfortable experience at Lifestyle Outdoor Ventura – no stress, no pressure. Staff were friendly and knowledgeable and answered all my questions. Keith was good at taking care of customer’s needs. He always returned my calls promptly. The hot tub I purchased was delivered on time, and he attended the delivery and installation. I am happy with this purchase.

5/5

Mike

Terrific Customer Support

Amazing Service – they came to Montecito and we had a very difficult situation. The old hot tub was sunken into a cement platform and Keith, the sales manager, was terrific (he came to the property 3 times!!) and he also guided us via text and phone and he coordinated with our electrician and for two months we figured the problems out and finally we now have a beautiful hot tub here! Thanks to the install team too – they navigated the steep steps to our top terrace twice – once to remove the old spa and then again to install the new one!

5/5

Tom Ellicott

Knowledgeable & Reliable

We love our Jacuzzi hot tub from Lifestyle! Great place to shop for something so big, pricey and personal. Marc is very knowledgeable about their products and patient with questions. Delivery & installation went w/o any problems. We’ve called & gone back several times since and the support has been super! We also have friends who’ve had the same excellent service & experience with Marc at Lifestyle Outdoor. 👍

5/5

Theresa Brar

Exceptional Customer Care

My experience with Lifestyle Outdoor in Sherman Oaks was absolutely fantastic! Like many new homeowners during the pandemic, I was looking for a high quality hot tub that could be delivered to my home without too much hassle. After meeting with Alyssa at Lifestyle Outdoor I was immediately at ease. She asked me lots of thoughtful questions about my home and the type of hot tub I would be most interested in, she carefully selected some potential hot tubs, and then gave me a comprehensive tour of the store. She also emailed me lots of helpful recommendations and information after my initial visit. Because of her help I was able to get a hot tub ordered, delivered, and properly installed within a short amount of time. I look forward to continue working with Alyssa and the team at Lifestyle Outdoor to maintain my beautiful new jacuzzi for years to come. I’m grateful for their excellent customer service, responsiveness, and support.

5/5

T.J. Morales

Helpful & Professional

The staff at Lifestyle Outdoor are very helpful and professional. The choices can be overwhelming, but Kelly patiently answered our questions and helped guide us during the decision making process. Also worth mentioning…the delivery and installation went smoothly. I highly recommend Lifestyle Outdoor to anyone in the market for a hot tub.

5/5

June Valentine

SERVICE & REPAIR

Our Service Solutions

Whether you’re the proud owner of a hot tub or you’ve just brought home your very first spa, our team of service professionals are here to help. We can visit your home to inspect, service and maintain your spa as often as you need.

Our service solutions include:

CONTACT US

Send Us a Message

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Contact Form

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