Van Nuys, California

I called Lifestyle Outdoor last May in the middle of the pandemic to buy a hot tub and my salesperson, Tony, was a gem! Since I did not want to do in-store shopping then, I could only look at the models online. Tony was very knowledgeable and really helped me to make the perfect decision. I settled on a Hot Springs Jetsetter Hot Tub and purchased it completely on the phone and email. That was a Tuesday and the hot tub was delivered to my house on Thursday, 2 days later! My husband and I L-O-V-E our new hot tub! We use it at least 5 days a week if not every day! I highly recommend Tony and Lifestyle Outdoor.

I was in the market for a new hot tub and went to 5 different showrooms in the greater LA area. Lifestyle Outdoor in Pasadena was hands down by far the best of all the experiences. I walked out of every other showroom more confused about what I wanted and with a feeling that I was being sold something that they wanted to move. However, Isaac Arroyo at Lifestyle in Pasadena was absolutely amazing from the moment I walked in. He didn’t try to sell me anything. He was patient and informative and calm and really tried to find the right tub for me. He asked lots of questions and patiently answered every question I threw at him. He even suggested a few options that were well under what I told him I wanted to spend based on my situation and needs. Couldn’t have asked for a better experience.

Amazing Service – they came to Montecito and we had a very difficult situation. The old hot tub was sunken into a cement platform and Keith, the sales manager, was terrific (he came to the property 3 times!!) and he also guided us via text and phone and he coordinated with our electrician and for two months we figured the problems out and finally we now have a beautiful hot tub here! Thanks to the install team too – they navigated the steep steps to our top terrace twice – once to remove the old spa and then again to install the new one!